IT AMC

IT Support & Annual Maintenance Contracts

Proactive IT support, preventive maintenance and fast on-site response — a dedicated IT department without the overhead.

Overview

IT Support & Annual Maintenance Contracts in Abu Dhabi

Our Annual Maintenance Contracts give your business predictable costs and peace of mind. We look after your computers, servers, network, printers, email and security with scheduled preventive visits, remote helpdesk support and fast on-site response whenever something needs attention.

IT technician installing components inside a computer

Why choose us for IT AMC

  • Fixed monthly or annual cost
  • Priority on-site response under SLA
  • Monthly health reports
  • One accountable partner for all IT
What's included

Our IT AMC solutions

Everything you need, delivered and supported by one experienced team.

01

Helpdesk & Remote Support

Quick remote fixes for user issues, software problems and everyday IT requests.

02

Preventive Maintenance

Scheduled visits to clean, update, patch and health-check every device on your network.

03

Server & Backup Management

Monitoring, patching and verified backups so your critical data is always recoverable.

04

Microsoft 365 & Email

User setup, mailbox management, licensing and migration for Microsoft 365 and Google Workspace.

05

Endpoint Security

Antivirus, patch management and security policies to keep threats out.

06

Asset & Licence Tracking

A clear inventory of your hardware, warranties and software licences.

Plans

Support plans that fit your business

Every plan is customised to your users, devices and sites. Contact us for a tailored quotation.

Essential

Small offices

  • Remote helpdesk
  • Quarterly preventive visit
  • Antivirus management
  • Business-hours support
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Enterprise

Multi-site operations

  • Dedicated engineer
  • Weekly site visits
  • 24/7 critical support
  • Network & security monitoring
  • Quarterly IT roadmap review
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How we work

A proven process from survey to support

Every project follows a clear, documented approach — so you always know what happens next.

01

Consult

We visit your site, understand your goals and assess your existing infrastructure.

02

Design

Our engineers prepare a clear solution design, bill of materials and transparent quotation.

03

Deploy

Certified technicians install, configure and test everything to the highest standard.

04

Support

Handover, training, documentation and ongoing maintenance to keep you running.

FAQ

Frequently asked questions

Most issues are resolved remotely within minutes. On-site response times are defined in your SLA, with priority for critical issues.

Yes. Every contract is tailored to the number of users, devices, sites and the level of coverage your business needs.

We can include printers, CCTV, access control and network equipment in a single combined maintenance contract.

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Other services

Let's talk about your IT AMC project

Tell us about your project and get a free site survey and no-obligation quotation from our engineers.

Need help? Chat with us